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Returns – Purchased from a high street or online retailer (Amazon, eBay etc)

The information below only relates to items purchased from a retailer

if you purchased your item from snugpak.com, please refer to the following link

All Snugpak items come with a 12-month warranty which runs from the date you purchased the item. If you believe that your Snugpak product is covered by a warranty claim you must first contact the retailer from whom you purchased the product as they will have a returns procedure set up to provide a hassle-free service.

We work closely with our Retail Partners and Stockists to handle all warranty claims promptly. Should the retailer decide that your product needs to be returned to us for inspection they will advise you how this can be done, ensuring all of the necessary information is included and that a returns number is provided.

Warranty
For clarification of what is covered by our warranty, please visit our Warranty Page

Updated on September 10, 2019

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